OVERVIEW
Taking advantage of the opportunities provided by the Fourth Industrial Revolution to accelerate the process of innovation, requires public authorities to also innovate in the provision of public services by applying technology. The information is aimed at creating means to perform on the Internet to meet the increasing needs of people and businesses. With experience in participating in implementing e-government projects such as consulting, building and implementing e-government for Department of Home Affairs of Binh Thuan Province, Department of Construction of Binh Thuan and One-stop System in Huong District Tea – Thua Thien Hue Province etc. Worldsoft believes that we are capable of consulting and building public service systems suitable for each locality, department, etc.
MAIN FEATURE
The software system helps employees to easily carry out the work of processing people’s records according to the “one-door” procedure. At the same time, the system supports people to track the status of how their records are being processed and how.
The project consists of two web systems: a system for the Commission and a web site for people to access to register records and view the status of records.
Web site system for the Commission:
- Receive application data from the public web system.
- Update profile information
- Update the status for each profile.
- Allow multiple users to access the system.
- Allow data backup even when people are still using, updating data.
- Generate some statistical reports.
Web site system for people:
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- Design a data entry form for each profile
- Search for records.
- See status of records.
PROCESS OF HANDLING "ONE DOOR" BETWEEN THE STATE ADMINISTRATIVE AGENCIES WITH ORGANIZATIONS AND CITIZENS
For applications received, processed directly:
- Organization, citizens submit case files to the Office of the Provincial People’s Council (through the “One-stop-shop”).
- One-stop-shop unit of People’s Council Office; The Provincial People’s Committee coordinates with the Office of the Office to receive the file, write a note to return the file.
- The “One-Stop-Shop” Section returns dossiers to Departments, Boards, Branches, Localities or to organizations and individuals according to appointment tickets.
For online applications:
- Organizations and citizens access to the website of the State Treasury Committee, then register their records online.
- Office staff see profile information, if the information is valid, the staff announced the date of actual filing.
- The “One-Stop-Shop” Section returns dossiers to Departments, Boards, Branches, Localities or to organizations and individuals according to appointment tickets.
- In the process of waiting for processing, customers can: visit the UB website to know the status of the application, receive an email notification of the actual submission date, or supplement the application as required. .
"OSS" HANDLING PROCESS BETWEEN THE STATE ADMINISTRATIVE AGENCIES
For applications received, processed directly
Organization, citizens submit case files to the Office of People’s Council; Provincial People’s Committee (via the “One-door” division).
The “One-door” section of the Office of the People’s Council; The provincial People’s Committee cooperates with the Office of the Office to receive the case file, initially handle the procedures: write an appointment note to return the dossier, prepare a report for advising
The Chief of the Office transferred the case file to the departments and experts handling the work.
If the case is complicated, the monitoring specialist will prepare a case to submit to the Chief of the case (or CVP deputy authorized by CVP) to consider and, if agreed, the written leadership. The room has a pencil on the slip.
Specialists present documents and reports to the Chief of Office through the text.
The Chief of the Office transfers documents to the Chairman or Vice Chairman of the Provincial People’s Committee for consideration and decision. The provincial leadership comments or signs the document and sends it back to the submitted expert.
The monitoring specialist hands over the case file to the “One-stop-shop” division.
The “One-stop-shop” department returns the dossiers to the Departments, Boards, Branches and localities or to organizations and individuals according to the appointment tickets.
For online applications:
Organizations and citizens access the website of the State Treasury Committee, then register their records online.
Office staff see profile information, if the information is valid, the staff notifies the date of actual filing.
Office of People’s Council; PPC reviews the file, and updates the appointment date, makes a report to the Chief of Staff to transfer the case file to the departments and experts handling the work. If the case is complicated, the monitoring specialist will prepare a case to submit to the Chief of the case (or CVP deputy authorized by CVP) for consideration, if agreed, office leaders There is a pen to vote.
Specialists present documents and reports to the Chief of Office through the text.
The Chief of the Office transfers documents to the Chairman or Vice Chairman of the Provincial People’s Committee for consideration and decision. The provincial leadership comments or signs the document and sends it back to the submitted expert.
The monitoring specialist hands over the case file to the “One-stop-shop” division.
The “One-stop-shop” department returns the dossiers to the Departments, Boards, Branches and localities or to organizations and individuals according to the appointment tickets.
MODULES
Land acquisition
Management of documents on land acquisition, land allocation, land lease of projects, compensation plan for site clearance damage to land recovery project
Marriage records
Manage documents about marriage, adoption, birth registration related to foreign elements.
Use real estate
Manage dossiers of granting house ownership and land use rights to citizens in urban areas and land use rights for economic organizations.
Civil
Managing records related to changes and corrections of civil status in the country.
Investment License
Managing dossiers of granting foreign investment licenses, certificates of investment incentives for enterprises of all economic sectors.
Promotion
The system tracks the emulation and commendation work for organizations and individuals.